THE ROBOVOICE BOT FOR ONLINE STORES

Robovoice
for online stores

For any online store, phone calls are one of the main, most important and high-usage customer communication channels. We suggest you optimize this communication scheme by shifting a substantial part of responsibilities to a voice robot for the online store.

Robovoice will effectively solve such tasks as:

• order reception and confirmation
• informing customers about special or promotional offers
• customer database update: each customer’s data improvement
• getting feedback on the service and / or goods quality, reformatting it into text for online publishing, for example, on Yandex.Market
• customer technical support, consultations on frequently asked questions about the product

The voice robot integrates into the CRM-system of the online store, recognizes the interlocutor’s speech to a high precision and enters all important data directly to the CRM-system: Retail CRM, Bitrix, AMO CRM or any other. Thus, you get full transparency of calls and confidence that communication complies with your standards. It is enough to write scripts suitable for your tasks, and Robovoice managers are always ready to help with this.