THE ROBOVOICE BOT FOR MEDICAL CENTERS

Robovoice
FOR MEDICAL CENTERS

A medical center must daily make and process many calls. Most often, this work is performed by administrators or call center employees, but the voice robot for medical centers can be much more advantageous, saving time and money:

• the bot will process dozens of calls simultaneously and at the same time easily scale the power: the patient will never hear annoying engaged tone; the answer will always be received immediately
• most of the calls are requests that are easy to process using standard scripts: the automation efficiency will be even higher than that of live operators
• the voice bot for medical centers will cost the company about three times cheaper than any call center services

Robovoice will help you to automatize all the basic tasks. Reminder / confirmation of appointments or meetings, informing about promotional and special offers, lead generation, final quality audit of the services provided (a data slice on assessing the specialists’ competence by clients is available in the analytics section), staff recruitment — the system can easily cope with all these functions.

In addition – that is essential — the robot integrates perfectly with your CRM, forming thorough accounting for each of the calls. The system also real-time receives information about the specialists’ working schedule, recognizes speech and customer wishes.

Full transparency guarantees an ideal supervision level due to recording all questions and answers. Besides, the voice robot will never shift away from the pre-determined script and will never get tired, unlike the call-center employees.